General beverage service sequence 服务酒水程序 greet the guest 问候客人 escort guest to the preferred table 引领客人至喜爱的座位 help to seat the guest 协助客人入座 bring the beverage menu 提供酒水单 take order 点单  remove menu and insert the order into micros system  将点单输入 Micros 系统  pick up drink, glassware and snack from the bar counter and che ck presentation  从服务台领取饮料、玻璃杯、小吃，并检查摆台  approach to guest table, service the beverage according to stand ard  按照服务标准，为客人服务酒水  prepare bill  准备账单  present bill to guest  将账单递给客人  settle payment  结账  font farewell  向客人道别  clear the table, set the table ready for next guest  清理桌子，准备迎接下一位客人 Beer service process 啤酒的服务流程  Draft beer: one cup or one Jug of the beer ,load eight full (does not include two centimeters bubble),  生啤酒：一杯或一扎啤酒时装入八分满（不括 2 厘米泡 沫）  cold beer glass products  用冰啤酒杯出品  Left hand dragging the tray, went to the right side of the guest  左手拖拖盘，走到客人右侧 程序：  Coaster ， Paper, beer glass  杯垫， 纸巾， 啤酒杯  With gestures:“ excuse me, This is your *** (name) ,please enjoy”  配手势“您好，这是您点的 ***( 名字），请慢用” Bottle beer 瓶装啤酒 程序：  左手托托盘，走到客人右侧  首先放杯垫，纸巾  然后将啤酒杯放到客人右手边，（拿酒杯底部 )  右脚向前一步，侧身倾倒啤酒至八分满（不包括 2cm 泡沫）  剩余的啤酒及酒瓶放在客人右手上方的位置 ,log 朝向客人，  啤酒倒完后撤走酒瓶  Left hand dragging the tray, went to the right side of the guest  左手拖拖盘，走到客人右侧  程序：  Coaster beer mug ， Paper (the lower half of grasping the cup)  杯垫，啤酒杯，纸巾（抓杯子的下半部分）  Open the slowly into the cup to eight full ,the remaining beer in the glass abo ve the 45 degrees  将打开的啤酒缓缓倒入杯中至八分满，（不包括 2cm 泡沫）剩余啤酒放在酒 杯右上方 45 度  With gestures: ”Excuse me, This is your order*** ,please enjoy  配手势“您好，这是您点的 **** ， 请慢用” Note : 注意事项： All drink produced need Ice cup 所有啤酒杯出品前都需冰杯